I am seeking the opportunity to utilize my over twenty-five years of Information Technology experience for the benefit of your company. My skillset includes IT management, computer repair, web design and development, search engine optimization (SEO), search engine marketing (SEM), and social media marketing.
My extensive career in technology has provided me with sharpened skills, in-depth knowledge, and a history of proven ability to increase the profitability and efficiency of companies with which I have been involved. I look forward to the opportunity to continue that track record with your business, and to discuss with you the ways in which I can add value to your organization.
PROFESSIONAL ASSOCIATIONS
Tempe Professionals
Website Committee Chair, 2009 - Present
www.tempeprofessionals.com
Innovative Educators
Advisory Board, Technology Consultant, 2008 - Present
www.innovativeeducators.org
Savelio Translations
Technology Consultant, 2008 - Present
www.saveliotranslations.com
Association of Computer Repair Business Owners
Sponsoring Member, 2010 - Present
www.acrbo.com
EMPLOYMENT
my PC Techs and seenBEST Web Design, Phoenix, Arizona
Co-Owner and Founder, 2006 - Present
www.mypctechs.com | www.seenbest-web-design.com
I founded the Phoenix area technology firm my PC Techs in 2006. In 2010, after experiencing rapid success through our website services, I founded a new division of the company seenBEST Web Design. In only four years, as President of these companies, I have expanded our operations from a home based business into one of the premier technology solutions providers for the Phoenix area. As of 2010, we have experienced growth of over 1300% and have provided expert business IT, website, and online marketing services to over 1100 satisfied clients. my PC Techs and seenBEST Web Design is currently comprised of five computer repair experts, a team of web developers and designers, online marketing specialists and an internal office staff.
Highlights and Accomplishments:
- Increased technology sales by over 1300% within two years
- Hired, trained and managed a team of computer technicians, web professionals, and office staff
- Established strategies to increase client relationships, referrals and retention
- Managed an expert team of computer repair and system maintenance professionals
- Managed an expert team of web design, development, SEO, and online marketing professionals
- Managed over 200 website projects scaling from 5-page sites to 1000+ page applications
- Managed IT support for hundreds of Phoenix area business and residential clients
The League for Innovation in the Community College, Phoenix, Arizona
IT Manager and Software Architect, 2006 - 2010
www.league.org
Initially hired for the Webmaster and Technology Specialist position, I quickly worked my way up to assume management of the technology team. Within three years, I had increased efficiency of operations over 400% by streamlining operations and improving the performance of web based applications, making them run faster and more efficiently. I managed technology preparation and implementation for dozens of national educational conferences. I established company technology processes, reduced technology costs and improved technology team productivity. I evaluated and interview dozens of technology candidates and trained four technology team members.
Highlights and Accomplishments:
- Managed and scheduled all of the technology processes for the organization
- Evaluated, interviewed and trained new technology employees
- Created, documented and modified new and existing business technology processes
- Budgeting, purchasing, and support of all technology hardware and software
- Planned and managed technology for dozens of national educational conferences ranging in attendance from 250 to 2500 participants. Innovations 2006 - 2010, Conference on Information Technology 2007 - 2009, Learning College Summit 2007 - 2009, Executive Leadership Institute 2007 - 2009
- Increased sales of new and existing products and services to existing and potential customers
- Managed server administration for Exchange 2003, IIS 2003, MS SQL servers
- Optimized network performance, managed network security and firewalls
- Managed and developed online portals, recording processes, and editing methods for hundreds of streaming, web based videos related to higher education
- Maintained and improved www.league.org, a site comprised of over 152,000 total files.
- Managed web development and design: HTML, .NET, VBScript, PHP, ColdFusion, CSS, Flash
- Managed the creation of hundreds of marketing materials: Certificates, web pages, publications, icons, logos, conference banners, and more
- Managed online stores, e-commerce, event payment, and user registration processes
AVTranz, Phoenix, Arizona
IT Manager and Software Architect, 2003 - 2006
www.avtranz.com
I built a technology department for this organization from the ground up and established the regional technology arm for a court reporting operation throughout the Southwest USA. I designed and developed the company website, developed training systems, and drafted procedures for regional court reporting and legal transcription expansion efforts.
Highlights and Accomplishments:
- Managed regional locations, traveled to support technologies in Tucson and Denver, enacted regional technology policies for Phoenix, Tucson, and Denver
- Trained dozens of employees and contractors on the use of new technologies
- Interviewed and managed court reporters and transcribers
- Purchased and provided technical support for 35 desktop and notebook systems
- Produced comprehensive hardware and software training manuals for employees and contractors, including an extensive training installation package distributed nationally
- Designed and maintained www.avtranz.com.
- Managed Server 2003, IIS 6.0, Exchange 2003, SQL servers
- Developed extensive customer tracking databases, client ordering systems and storefronts
- Developed online audio and transcript transfer systems and online repositories that pushed 230 audio files (4 GB) daily to 40 contractors, 100 clients, and 16 government agencies
- Tripled the sales of our digital systems within two years and trained clients on system usage
- Developed advanced VBA macro programs for Word to automate the legal transcription process
EXPERIENCE
| 15 | Years Technology Management |
| - Technology project management, purchasing, and budgeting | |
| - Employee interviewing, scheduling, hiring, training | |
| - Development, management, and distribution of technology tasks, policies, and procedures | |
| - Technical document writing, operating manuals, training manuals | |
| 15 | Years Computer Hardware and Software Repair and Maintenance |
| - DOS, 95, 98, NT, ME, 2000, XP, 2003, Vista, 7, Linux Ubuntu, Linspire, Redhat | |
| - Internet and network security, firewalls, routers, viruses, spyware, VPN | |
| - Data storage & backup solutions | |
| 13 | Years Web Design, Development, Programming, and Online Marketing |
| - Dreamweaver, Javascript, ColdFusion, CSS, CPanel, PHP, SQL, AJAX, Flash | |
| - Photoshop, Fireworks, Freehand, Paint Shop Pro | |
| - Social Media Marketing, Search Engine Marketing, Facebook, Twitter, Wordpress | |
| - SEO, Adwords, Keywords, Backlinks, eCommerce | |
| - Programming Microsoft Office 95-2007 Access, Word, Excel, VBA for applications | |
| 11 | Years Windows Server 2000/2003/2008 Administration |
| - Microsoft SQL, mySQL, phpMyAdmin, IIS, Exchange, File and Backup Servers | |
| 8 | Years digital video production |
| - Capturing, Editing, Conversion, Streaming Video, Windows Media Server, Silverlight, Flash | |
MENTIONABLES
Worked for the charity Azafady in London, England.
Authored the nationally distributed 1998 software program titled "The Free Internet Toolbox".
Developed AI (Artificial Intelligence) for the "Spoonbots" mod.
Several technical articles of mine relating to the Electronic Court Reporting industry were published in the national AAERT magazine.
I have been published in the Ahwatukee Foothills News pertaining to Search Engine Optimization (SEO)
I have obtained expert author status as a technology author for Ezine Articles
Call or email Andre Morris:
P: (602) 456-0150
E: andre@mypctechs.com